tehprof/support-mcp

tools

• analytics_dashboard

  KPI dashboard overview

• analytics_operators

  Per-operator performance

• analytics_sla

  SLA compliance report

• automation_rules_create

  Create new rules

• automation_rules_list

  List automation rules

• automation_rules_toggle

  Enable / disable rules

• bitrix_contacts

  Search CRM contacts

• bitrix_deals

  List CRM deals

• bitrix_task_create

  Create Bitrix24 tasks linked to tickets

• bitrix_tasks

  Filter Bitrix24 tasks

• bitrix_users

  Portal user directory

• channels_configure

  Configure WA / TG / Email channels

• channels_list

  Messaging channels

• channels_status

  Per-channel connection state

• demo_create_ticket

  Create a ticket in the sandbox

• demo_view_ticket

  Inspect a demo ticket

• demo_workflow

  Walk the full ticket lifecycle

• knowledge_list

  List articles by category

• knowledge_read

  Read a specific article

• knowledge_search

  Full-text search across the knowledge base

• onboarding_features

  Feature matrix by plan

• onboarding_guide

  Step-by-step setup walkthrough

• pricing_calculate

  Personalized plan recommendation

• pricing_plans

  List all pricing plans

• settings_get

  Read tenant settings

• settings_operators

  List operators in your team

• settings_update

  Update available settings

• system_health

  Platform status probe

• system_info

  Server capabilities

• system_tenant_info

  Your tenant metadata

• tickets_create

  Create new tickets; can sync the customer company/contact by your own stable external IDs (idempotent) and dedupe by external_ref

• tickets_get

  Ticket + messages + participants

• tickets_list

  Filtered ticket list

• tickets_reply

  Post replies on behalf of an operator

• tickets_update

  Change status / priority

• webhooks_list

  Outbound webhooks